Legal

Privacy Policy

UpsideGPT — Data Protection & Cookie Policy

ITC ECOM LLC · Effective: June 1, 2026

1. Introduction

ITC ECOM LLC, operating as UpsideGPT (“we”, “us”, “our”), is committed to protecting the privacy of all users of upsidegpt.com (the “Platform”). This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over your data.

By accessing or using the Platform, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Platform.

2. Data Controller

The data controller responsible for your personal data is ITC ECOM LLC, 30 N Gould St STE N, Sheridan, WY 82801, USA — hello@upsidegpt.com.

3. Data We Collect

3.1 Data you provide directly

account registration data: name, email address, and username;
payment information, processed by our third-party payment processor (we do not store your card details);
communications: emails, support tickets, or messages you send us.

3.2 Data collected automatically

technical data: IP address, browser type, operating system, and device identifiers;
usage data: pages visited, time spent, clicks, and features used;
cookie and tracking data (see Section 6);
log data: access logs, error logs, and timestamps.

3.3 Data from third parties

payment data from our third-party payment processor (transaction confirmation and subscription status);
advertising data from analytics and advertising platforms we may use (see Section 6).

4. How We Use Your Data

We use personal data to:

provide and maintain the Service and your account;
process payments and manage subscriptions and lifetime purchases;
send transactional communications (receipts, account notifications);
send marketing communications where you have provided consent;
analyze Platform usage to improve our services;
measure and serve advertising through analytics and advertising tools;
comply with legal obligations and enforce our Terms of Service;
detect and prevent fraud or abuse.

5. Legal Basis for Processing

We process your data on the following legal bases:

Contract performance: to fulfill our agreement with you;
Legitimate interests: analytics, fraud prevention, and service improvement;
Consent: marketing emails and cookies, where required;
Legal obligation: compliance with applicable laws.

6. Cookies & Tracking Technologies

6.1 Cookies

We use cookies and similar technologies on the Platform for:

session management and authentication;
analytics (understanding how users interact with the Platform);
advertising and retargeting.

You may control cookie settings through your browser. Disabling certain cookies may affect Platform functionality.

6.2 Advertising pixels

We may use advertising pixels such as the Meta Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising campaigns and to serve relevant ads to users who have visited the Platform. Such pixels may collect your IP address, browser information, page URL, and events you trigger (such as page views or purchases), processed by the provider under its own privacy policy. You can opt out of Meta’s data collection at facebook.com/help/568137493302217 or through your Meta ad preferences.

6.3 Other analytics tools

We may use Google Analytics or similar tools for traffic analysis. These tools collect anonymized usage data governed by their respective privacy policies.

7. Data Sharing

We do not sell your personal data. We may share data with:

our third-party payment processor: for payment and subscription management;
advertising and analytics providers: for measurement and advertising;
hosting and infrastructure providers: for operating the Platform;
legal authorities: where required by law or court order;
successors: in the event of a merger, acquisition, or asset sale.

8. International Data Transfers

Your data may be processed in the United States and in other countries. We take appropriate safeguards to ensure your data is protected in accordance with this Policy regardless of where it is processed.

9. Data Retention

We retain personal data for as long as necessary to provide the Service and to comply with our legal obligations. Account data is retained for the duration of your access plus a maximum of three (3) years thereafter for legal and compliance purposes.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access: request a copy of your personal data;
Rectification: correct inaccurate or incomplete data;
Erasure: request deletion of your data;
Portability: receive your data in a portable format;
Objection: object to processing based on legitimate interests;
CCPA rights (California residents): the right to know, delete, and opt out of the sale of personal information.

To exercise your rights, contact us at hello@upsidegpt.com.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by email or by a notice on the Platform. The updated Policy is effective upon posting.

14. Contact

For privacy-related inquiries, contact:

ITC ECOM LLC — UpsideGPT
30 N Gould St STE N, Sheridan, WY 82801, USA
Email: hello@upsidegpt.com